The ALL NEW OSTB Call Center is a state-of-the-art telemarketing center, fully equipped with the latest auto-dialing and predictive dialing technologies. Our trained-staffed call center is ready to take on the marketing and communication needs of your ministry. With capabilities that range from pre-recorded computerized call-outs, to staffed and scripted computer dialing, this technology will help spread God's word and information from your church or ministry directly to homes faster than ever before!
Two Calling Options...
Voice Broadcast Contact church members with announcements, solicit contributions, new members and more. Contact ENTIRE congregations almost INSTANTLY. Free up church staff and let the dialer do all the work. Notify members of special events, emergencies, send prayer calls and more!
Predictive Dialing This advanced dialer places calls on behalf of agents and then routes the "live" answered calls directly to them. It recognizes and disposes of answering machines, disconnected numbers, busies and IMMEDIATELY transfers the live calls. The system tracks multiple events as it dials, including number of agents available, average talk time, dialing time, and more... and then it "predicts" when to call and how many calls to make, thereby eliminating dropped calls and delivering live prospects to our agents efficiently.
By using Intel Dialogic cards, the OSTB predictive system can recognize most of the answering machines on the market today, including Call Notes and other carrier-provided answering services. The sensitivity can also be adjusted to adapt as needed.
